US DISTRIBUTION AND WARRANTY
TECH CENTER
WARRANTY
Vanguard warrants for one year to the initial retail purchaser, from the initial date of purchase, that the paintball marker and regulator are free from defects in materials and workmanship, subject to the requirements, disclaimers and limitations of this warranty. Disposable parts, normal maintenance and standard wear and tear parts such as batteries, O-rings and seals are not warranted. The solenoid and electronic components on the marker are warranted for six months. This warranty does not cover scratches, nicks, improper disassembly, improper re-assembly, misuse, neglect, or improper storage. Modification to the product will void the warranty.
The warranty is limited to repair or replacement of defective parts with the customer to pay all shipping costs when sending the marker in to the local warranty center. Proof of purchase must be submitted to Vanguard, for warranty to be in effect. This warranty is not transferable. unless otherwise agreed with Vanguard, this warranty does not cover performance. Paintball markers are non-refundable
US Warranty and Service Center
Aggressive Sports Distribution is proud to be the US warranty and service center for Vanguard.
Our US tech, Eric Roysdon, is available for tech support via email at tech@aggressivesports.net and we strive to answer all technical emails within 24 hours
If you have a warranty claim please email warranty@aggressivesports.net to verify your claim and information. Also, our warranty claim form can be found HERE and needs to be filled out and included with all packages coming into the warranty center.
Diagnostic Service, Repair & Tune: $25.00 + cost of parts & return shipping
This includes Diagnose, repair, O-ring, lube & replacement, testing functions, complete tuning and setting all pressures to manufacturer specs. The fee of $25.00 does not cover replacement parts or return shipping and both will be charged to the customer. Aggressive Sports will notify the customer before replacing any parts with cost of products available.
Warranty Repair: Will be filed under manufacturer's warranty on any marker that is within the one year from date of original purchase. Warranty will cover all parts and labor, excluding damages incurred from misuse, abuse, scratches, nicks, improper disassembly, improper re-assembly, neglect or improper storage. It also dose not cover any damages due to modifications installed or used without Vanguard Paintball Limited's written approval. Any product modification without written approval from vanguard Paintball Limited is strictly prohibited and will void your warranty immediately. Warranty does not include any wearable items such as O-rings, detents, stripped or broken screws or parts that are damaged by the customer. All claims must be submitted to a Vanguard service center prior to shipment of the marker.
Return Shipping: The fee for return shipping is $15 flat rate for USPS priority shipping.
Customers will be responsible for all costs of shipping to ad from the service center, unless otherwise noted, because of manufacturer warranty.
